ROSE + MACARON (roseandmacaron.com) Effective date: October 13, 2026
This Privacy Policy explains what information ROSE + MACARON ("we," "us," or "our") collects when you visit roseandmacaron.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to this policy.
1. Information We Collect
Information you give us
- Orders: When you place an order, we collect your name, email address, shipping and billing address, and the details of what you purchased.
- Contact form: When you write to us, we collect your name, email address, and the contents of your message.
- Newsletter: If you sign up for our email list, we collect your email address (and your name, if you provide it).
Payment information
Payments are processed by Stripe. Your card details are entered directly into Stripe's secure payment system. We do not see or store your full card number. Stripe's handling of your data is described in its own privacy policy at stripe.com/privacy.
Information collected automatically
Like most websites, the Site and our website platform may automatically collect technical information such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This may be collected using cookies or similar technologies.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, and send order confirmations and shipping updates
- Respond to your questions and requests
- Send our newsletter, if you have subscribed
- Keep the Site secure and working properly
- Meet legal, tax, and accounting obligations
We do not sell your personal information.
3. Who We Share Information With
We share information only with service providers that help us run the Site and our business, and only as needed:
- Tilda Publishing, which hosts and operates the Site
- Stripe, which processes payments
- Shipping carrier(s), e.g. USPS, UPS, which deliver your orders
We may also disclose information if required by law, or to protect our rights, customers, or the Site.
4. Cookies
Cookies are small files stored on your device. The Site and our platform providers use cookies to make the Site function and to understand how it is used. You can set your browser to block or delete cookies, though parts of the Site may not work properly if you do.
5. Newsletter and Email Choices
You can unsubscribe from our newsletter at any time using the unsubscribe link at the bottom of every email, or by contacting us. We will still send you transactional emails about your orders.
6. Data Retention
We keep your information only as long as we need it for the purposes above, including to keep order and tax records as required by law. Newsletter information is kept until you unsubscribe.
7. Security
We take reasonable steps to protect your information, and we rely on established providers like Stripe and Tilda for secure payment processing and hosting. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your Choices and Rights
You may contact us to ask what personal information we hold about you, to correct it, or to ask us to delete it. We will respond as required by applicable law, including state privacy laws such as the California Consumer Privacy Act where they apply. We will not treat you differently for exercising these rights.
9. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
10. Third-Party Links
The Site may link to other websites. We are not responsible for their privacy practices, so please review their policies.
11. Changes to This Policy
We may update this policy from time to time. The effective date at the top shows when it was last changed. Continued use of the Site after an update means you accept the revised policy.
12. Contact Us
Questions or requests about this policy? Email roseandmacaron@gmail.com.
